Faster downloads to haptic e-commerce: the consumer benefits of 5G

The benefits for business customers have been widely discussed, but it is important that regulators do not ignore the benefits of 5G for residential consumers.

Ofcom’s discussion paper on its future approach to mobile markets recognises that mobile services will become even more important in the coming years. It expects to see a significant growth in mobile data usage driven by applications that take advantage of 5G, in particular by businesses. The benefits for business customers have been widely discussed, but it is important that regulators do not ignore the benefits of 5G for residential consumers.

This edition of Hexagon describes some emerging 5G consumer use-cases and the benefits they could bring. It also considers how regulation can be implemented to help those benefits be realised.